Comments on: A ‘magical’ experience http://insider.boating-industry.com/2009/12/a-magical-experience/ Trusted Source. Proven Solutions. Real Results. Fri, 30 Jul 2010 22:22:24 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Rob Soucy http://insider.boating-industry.com/2009/12/a-magical-experience/comment-page-1/#comment-1427 Rob Soucy Mon, 07 Dec 2009 19:14:38 +0000 http://insider.boating-industry.com/?p=561#comment-1427 Matt, Great story. I believe the other part of the Disney approach was phrased, "delivering on the need only MEETS expectations". Calling you a cab would probably have met your expectations, driving you there blew them away! What time does the 3 o'clock parade start? Matt,

Great story. I believe the other part of the Disney approach was phrased, “delivering on the need only MEETS expectations”. Calling you a cab would probably have met your expectations, driving you there blew them away!

What time does the 3 o’clock parade start?

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